Shipping & Delivery
Shipping Information
SHIPPING & DELIVERY POLICY
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping
We offer free Australia Post Standard eParcel shipping on orders over $59 and under 5kg* (excluding NT and Tas).
Shipping Fees
If your order does not meet the above criteria, we offer shipping at the following rates:
|
|
NSW, QLD, VIC |
SA & WA |
TAS |
NT |
|
<5KG under $59 |
$10.00 |
$10.00 |
$15.00 |
$50.00 |
|
<5KG over $59 |
FREE |
FREE |
$15.00 |
$50.00 |
|
5-12KG |
$15.00 |
$25.00 |
$25.00 |
$75.00 |
|
12-24KG |
$20.00 |
$35.00 |
$35.00 |
$85.00 |
|
24-49KG |
$30.00 |
$45.00 |
$45.00 |
$95.00 |
|
50+KG |
$40.00 |
$55.00 |
$55.00 |
$105.00 |
Retail Orders
Tracked Regular Post to NSW, ACT, VIC, QLD, SA & WA
- 3 - 14 Business Days* after dispatch
- Metro orders are shipped via Couriers Please
- Regional orders are shipped via Australia Post
Tracked Regular Australia Post to TAS
- 7 - 14 Business Days* after dispatch
- Shipped via Australia Post
Tracked Regular Australia Post to NT
- 7 - 14 Business Days* after dispatch
- Shipped via Australia Post
Trade Orders
- 3 - 14 Business Days* after dispatch
- Metro orders are shipped via Couriers Please
- Regional orders are shipped via Australia Post
All times and dates given for delivery of the products are given in good faith but are estimates only.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://solhairbeauty.com.au/pages/returns-warranty
HOW CAN YOU CONTACT US?
If you have any further questions or comments, you may contact us by:
Phone: +61 414 233 149
Email: sales@solhairbeauty.com
Online contact form: https://solhairbeauty.com.au/pages/contact
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://solhairbeauty.com.au/pages/terms-conditions
Last updated August 8, 2023